Shipping Policy (Vitamin Supplement Products)

1. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays are processed on the next working day.

2. Shipping Time & Delivery

  • Standard delivery usually takes 3–7 business days, depending on the location.
  • Delivery timelines may vary due to courier delays, weather conditions, or remote locations.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • Free shipping may be offered on selected orders or above a certain order value.

4. Order Tracking

  • Once the order is shipped, tracking details will be shared via email or SMS.
  • Customers can track their shipment using the provided tracking link.

5. Delivery Attempts

  • Courier partners will make multiple delivery attempts.
  • If delivery fails due to incorrect address or unavailability, the package may be returned. Re-shipping charges may apply.

6. Address & Contact Details

  • Ensure accurate shipping address and contact number at the time of placing the order.
  • Changes to the address may not be possible once the order is dispatched.

7. Delays & Exceptions

  • Delivery delays may occur during peak seasons, holidays, or unforeseen circumstances.
  • No liability is assumed for delays caused by courier services.

8. Damaged or Lost Shipments

  • If the package arrives damaged or appears tampered with, do not accept it and report immediately.
  • In case of lost shipments, customer support will assist after confirmation with the courier partner.

9. Contact for Shipping Support

For any shipping-related queries or issues, contact:

golechha.bioscience@gmail.com

10. Important Notes

  • Shipping timelines are estimates and not guaranteed.
  • Policies may be updated without prior notice.