Shipping Policy (Vitamin Supplement Products)
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Time & Delivery
- Standard delivery usually takes 3–7 business days, depending on the location.
- Delivery timelines may vary due to courier delays, weather conditions, or remote locations.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping may be offered on selected orders or above a certain order value.
4. Order Tracking
- Once the order is shipped, tracking details will be shared via email or SMS.
- Customers can track their shipment using the provided tracking link.
5. Delivery Attempts
- Courier partners will make multiple delivery attempts.
- If delivery fails due to incorrect address or unavailability, the package may be returned. Re-shipping charges may apply.
6. Address & Contact Details
- Ensure accurate shipping address and contact number at the time of placing the order.
- Changes to the address may not be possible once the order is dispatched.
7. Delays & Exceptions
- Delivery delays may occur during peak seasons, holidays, or unforeseen circumstances.
- No liability is assumed for delays caused by courier services.
8. Damaged or Lost Shipments
- If the package arrives damaged or appears tampered with, do not accept it and report immediately.
- In case of lost shipments, customer support will assist after confirmation with the courier partner.
9. Contact for Shipping Support
For any shipping-related queries or issues, contact:
golechha.bioscience@gmail.com
10. Important Notes
- Shipping timelines are estimates and not guaranteed.
- Policies may be updated without prior notice.